Compliance and Facilities Advisor
Location: St Hilary Court, Copthorne Way, Cardiff
Salary: £21,693 per annum
Expires: 14/07/2020 23:59

We are looking for a Compliance and Facilities Advisor to join our busy Compliance team on a full time permanent basis - with the option to work a 9-day fortnight.

This job offers a salary of £21,693 per annum and will be working in St Hilary Court, Cardiff - although we're all working from home at the moment and quite impressed about how productive and well it is all going.

What you'll do

You'll be joining a dynamic team who are passionate about making a difference to the organisation. You will act as the first point of contact between our association and our customers providing efficient and responsive customer service and administration support. You will liaise with Supervisors, Operatives, Suppliers and contractors on matters of Landlord Compliance and Asset Management to ensure appropriate levels of customer service are achieved. 

What you'll need

You will have prior experience working in a busy office environment providing high quality customer service and administration support. To be successful in this role you will need to have the skills and knowledge to provide a professional first point of contact for all customers, internal colleagues and stakeholders.  We are looking for someone who is competent with the use of IT systems and someone who can work accurately and effectively in a fast paced environment. 


  • Salary of £21,693 per annum
  • 36 hours per week
  • Option to work a 9-day fortnight and additional flexibility to make up for the challenges due to Covid-19
  • 25 Days annual leave plus bank holidays (increasing with length of service)
  • Generous pension contributions
  • Free parking
  • Salary sacrifice schemes
  • Employee assistance programme and well-being resource available 24/7
  • ‘Perks’ – a range of shopping and activity discounts and cashback options
  • We are a Family Friendly organisation
  • Develop with the support of our academi

Opportunities for development
Through our academi we provide a range of learning and development opportunities to support you on your learning journey with us. We offer development opportunities for every stage of your career. From technical training to leadership development we have a range of programmes.

Next steps
If you would like further information about this opportunity please contact Jade Peplar on
If you are interested in applying for this role, please click 'Apply' and you will be diverted to our recruitment platform.

Closing date: Tuesday 14 July 2020

Interview date: Week commencing 20 July 2020

Hafod reserves the right to close this vacancy early should sufficient applications be received. Therefore, we encourage early applications to ensure consideration.

Supporting Documents