Support Work Assistant (Young Persons Project - Housing)
Location: Cardiff
Salary: £10.15 per hour
Expires: 22/08/2022 23:59

We currently have an exciting and rewarding vacancy opportunity for a Housing Support Work Assistant to join an established staff team within Cardiff. You will provide support for young people from 16 to 21 years old, living in supported accommodation.

This a permanent role working 36 hours per week.

You will work shifts as part of a 3 week rolling rota that will include but not exclusive to following shift pattern:

2 x 8am – 8pm shifts and the remainder of hours working either a 8am – 2pm, 2pm – 8pm or 11.30am – 8pm shift. You will also be required to work one weekend in three.

You will need to be flexible in relation to hours worked to be able to meet the needs of the individuals support and the service.


  • Pay rate of £10.15 per hour
  • Fully paid induction and training programme
  • Salary sacrifice schemes
  • Medicash - cashback health plan
  • Employee assistance programme and well-being resource available 24/7
  • ‘Perks’ – a range of shopping and activity discounts and cashback options
  • We are a Family Friendly organisation
  • Develop with the support of our academi

What you'll need

To be successful in this role you will have experience of supporting individuals with varying complex support needs. You will need excellent interpersonal skills with the ability to relate to and build supportive relationships.

A qualification in Social Care or related discipline is desirable but not essential.

You will need a full, current driving licence and use of a vehicle.

What you'll do

This is a challenging, fast paced, rewarding role for the right person. You will be supporting young people who may have complex support issues and can challenge services. The young people being supported may be affected by ACE's, Trauma, PTSD or has faced other difficulties within their short lives. You will be expected to work within a physiologically informed environmental framework, working in a trauma informed way. You will play a key role in support and assist with practical skills in helping young people achieve their identified person centered support plan goals plans developed in conjunction with Support Workers. The plan will identify key goals in regard to education, employment, budgeting, practical necessary skills and knowledge to build resilience to confidently allow them to go forward to achieve their outcome and manage a tenancy independently in line with Housing Related Support funded outcomes.

Opportunities for development

We offer development opportunities for our colleagues at every stage of their career. Our bespoke programmes offer our colleagues structured, role-specific training and development. We offer a range of learning and development opportunities through our academi.

Next steps

If you would like further information about this opportunity please contact Madeleine on

If you are interested in applying for this role, please click 'Apply' and you will be diverted to our recruitment platform where you can upload your CV.

If successful for this role a DBS check will be required.

Hafod reserves the right to close this vacancy early should sufficient applications be received. Therefore, we encourage early applications to ensure consideration.

Our customers are at the heart of everything we do that’s why we include them in in helping us select the right people to work with us. If you are successful in the initial selection stages you may have the opportunity to interact with one of our customers where they will have the opportunity to ask you some questions. We will consider feedback from this as part of the selection process.

Supporting Documents